Privacy Policy
How Arts Plus Collects, Uses, and Protects Your Personal Information. — Last updated: May 21, 2026.
1. Introduction
Arts Plus Groupe Conseil (“Arts Plus,” “we”) places great importance on protecting your personal information. This policy describes how we collect, use, disclose, and retain the information you provide to us when you use the artsplus.ca website or our services.
2. Privacy Officer
In accordance with the Act to Modernize Legislative Provisions Concerning the Protection of Personal Information (Act 25), we have appointed a data protection officer:
Marguerite Nielly
Email: info@artsplus.ca
3. Information We Collect
We collect only the information necessary to provide our services:
- Identification information: last name, first name
- Contact information: email address, phone number (if provided)
- Content of messages sent through our contact form
- Technical data: IP address, browser type, pages viewed (via Google Analytics, subject to your consent)
No payment information is collected through the website: transactions are conducted in person during sales.
4. Purposes of Data Collection
Your information is used to:
- To respond to your requests for information or consultation;
- To keep you informed about our upcoming sales, only with your explicit consent (newsletter subscription);
- Improve the site's performance and content;
- Comply with our legal obligations.
5. Consent
By submitting our forms or subscribing to the newsletter, you consent to the collection and use of your information for the purposes described. You may withdraw your consent at any time by emailing us at info@artsplus.ca.
6. Disclosure to Third Parties
We do not sell, exchange, or rent your personal information. However, we may share it with:
- Our technology providers acting as subcontractors: Webflow (hosting), Make (automation), Airtable (internal management), Google (analytics, subject to consent);
- The competent authorities, when required by law.
Some providers are located outside Quebec, particularly in the United States. By using our services, you acknowledge that your information may be transferred to and processed there, subject to applicable laws.
7. Preservation
We retain your information only for as long as necessary to fulfill the purposes described, in accordance with our legal obligations. Unresolved contact requests are retained for 24 months; newsletter subscriptions are retained for as long as you remain subscribed.
8. Safety
We implement reasonable technical and organizational measures to protect your information from loss, unauthorized access, disclosure, or destruction. However, no transmission over the Internet is completely secure.
9. Your Rights
In accordance with Act 25, you have the following rights:
- Right to Access Your Information
- Right to Correction
- Right to Withdraw Consent
- Right to Data Portability (effective September 2024)
- Right to De-indexation
- Right to Know How Your Information Is Used
To exercise a right, please email us at info@artsplus.ca. We will respond within 30 days.
10. Cookies
Our website uses cookies that are essential for its proper functioning and, subject to your consent, analytics cookies (Google Analytics). You can manage your preferences via the cookie banner displayed during your first visit or by clicking the " Cookie Preferences " link in the footer at a later time.
11. Changes to This Policy
We may modify this policy at any time. Changes take effect as soon as they are posted on the website. The date of the last update is shown in the header of this page.
12. Complaint
If you believe that your personal information is not being processed in accordance with the law, you may file a complaint with the Commission d’accès à l’information du Québec: cai.gouv.qc.ca.
13. Contact Information
Arts Plus Consulting Group
Email: info@artsplus.ca
Website: artsplus.ca
